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Managing Family Business Dynamics to Improve Accountability

Challenge

The founder of a family-owned and operated scientific electronics company retired without naming a successor.  Lacking direction, no single individual from the management team – which included both family and non-family employees – was stepping up to take responsibility for major strategy decisions.  DataKey was brought on to address how the people factors were impacting the company’s ability to create a cohesive strategy.

Actions

  • Investigated how the remaining managers worked together and how each manager’s operating style impacted their potential for leadership.
  • Evaluated how the family business dynamics within the company contributed towards making the management team feel uncomfortable issuing decisions.

Results

  • Heightened awareness of team dynamics by exploring examples of failed decision-making and identifying causes.
  • Improved accountability by creating a tool which assisted the management team with delegating responsibilities amongst committees and electing leaders for specific projects.

“This was and continues to be extremely difficult for us…  We wouldn’t possibly be having this discussion if it were not for the powerful private consulting discussions with DataKey.”

– Senior Management Team

INTELLIGENT SOLUTIONS, EXCEPTIONAL RESULTS

MID-MARKET COMPANIES

Energize the Executive Management team with exceptional capability and capacity.

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FORTUNE 1000 COMPANIES

Experienced, motivated, talented consultants provide hands-on leadership when internal resources are stretched thin.

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Contact

Address:    100 South Bedford Road
Suite 110, Mt. Kisco, NY 10549
Phone:    914-945-8808
Email:    contact_us@datakeyconsulting.com